General & support
Email hello@onyxone.co and we'll get back to you. For account or product questions, include enough detail for us to help without ever sharing your seed phrase or private keys — we will never ask for them.
Enterprise, partnerships & press
For diligence, KYB, a DPA, a partnership or a press enquiry, email hello@onyxone.co with your organisation and what you need. We'll respond with accurate information and share the current contracting-entity details on request.
Security
For vulnerabilities, use hello@onyxone.co and see our Bug Bounty policy. Give us reasonable time to remediate before any public disclosure.